![]() The food and drink are ordered right there at the kiosk on your lane. ![]() Multiple sporting events were showing along with some cartoons. They have the music going and there are big screen TVs all across the wall above the pins. We had a lane upstairs and from the minute we arrived we were well taken care of by our server, Katie. It is nice that they no longer hold one of your shoes hostage □īowlmor is a pretty big, two story affair, with a small arcade area on the first floor. It’s been a very long time since I went bowling. When we arrived we only waited about 15 minutes on line, then went right to the lanes. I was worried about a long wait because when I called on the phone earlier in the day they said there was a 45-minute wait. I brought my daughter and a couple of her college friends/teammates here, late on a Sunday afternoon. We certainly appreciate the good customer service Michael extended to us and hope to have a better experience when we return. The best value for a good experience here is to buy a Groupon and bowl between 4-7 pm to take advantage of their happy hour food and drink prices. While the facility is generally well kept, the shoes are in good condition and the food was good, their prices for food and drink are ridiculous - approximately three times what you could expect to pay for similar food at outside restaurants. It also demonstrates Michael's customer-focused attitude, which was evident at other times during the night. That's the kind of customer service that can save a business' reputation and we greatly appreciated it. He immediately put in a new order for food, personally brought it up within 10 minutes, comped our meals and got us a drink. Michael stepped up and did the right thing. Sounds like a perfect storm of business problems, but one they should have anticipated. He said all their food runners had called out that day and they had a number of patrons utilizing Groupons that were about to expire. ![]() We brought this to the attention of the manger, Michael (who is a GM in training). When it did arrive it was cold and the fries had rigor mortis setting in. We ordered food within our first five minutes (two different hamburger offerings) and it took over an hour for the food to arrive. Again, not a huge deal and they cleared out the screen and reset everything for us very promptly. Not a big deal, but when we got to our lane, it was already being used by another patron. We were told two different lane numbers by two different employees. There just didn't seem to be any urgency. It started with the check in process where they had four people manning the desk, and yet still took close to 10 minutes to check us in (we were third in line). We redeemed a Groupon at Bowlmor the other day and didn't have a great experience. Take the first step to step to skydiving with a birthday party at iFly.Take note businesses - this review provides an example of how to save your reputation when a customer has a bad experience (or a series of them). Packages vary by length of time, but if you opt for the 2-hour party, you’ll get climbing time, an instructor, a private room, and the option of adding on gift bags. Have a budding rock climber on your hands? Then a party at this Valhalla climbing gym will be a hit. Check out our full rundown of spa party ideas in Westchester. The package for tweens and teens features manicures, pedicures, airbrush makeup, and colorful hair extensions, with time built in for selfies. ![]() Glam Beauty Bar – Larchmontįor kids who want to get all dolled up, consider a party at this Larchmont salon. Teens can test their abilities in one of these four escape rooms, which can accommodate up to eight people and feature themes like "vampire" and "alien conspiracy." Just keep in mind that parties with kids under 14 will need an adult present. The big difference is that the younger kids are set up on the junior race track. Or, skip the go-karting and opt for a bowling party, which can also be held here. There are party packages specifically for the 9-to-11 and 12-to-17 age groups, both of which can include all the activities mentioned. There are lots of things to keep kids occupied at this Mount Kisco mainstay: Go-kart racing, a ninja course, an arcade, and virtual reality. Head to the indoor raceway, Grad Prix, for a go-karting party. You can also opt for a “concession package”, with choices like popcorn, drinks, personal pizza, and more. That option, available at Showcase Cinema de Lux City Center in White Plains or Showcase Cinema de Lux Ridge Hill in Yonkers, is available for up to 20 people. Sure, you could take the crew to the movies-or you could rent out the whole theater to celebrate. Showcase Cinema - Yonkers and White Plains ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |